Privacy Policy

Last updated: 3/1/26

Introduction

Check From Home Ltd is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.

Company details

Check From Home Ltd

Suite A

82 James Carter Road

Mildenhall

IP28 7DE

United Kingdom

Company number 16977049

If you have any questions about this policy, you can contact us via the website.

Information We Collect

We may collect and process the following types of personal data:

Name

Email address

Contact details

Technical data such as IP address, browser type, and device information

Information submitted via forms on our website

Booking information where you choose to arrange a consultation with an independent clinician

We do not collect or store medical test results on our own systems.

How We Use Your Information

We use personal data to:

Provide access to our website and services

Respond to enquiries and requests

Facilitate referrals to third party testing providers

Facilitate introductions to independent clinicians where requested

Improve website functionality and user experience

Comply with legal and regulatory obligations

Medical and Testing Data

All laboratory testing and results are processed and stored by third party testing providers using their own secure systems.

Check From Home Ltd does not analyse samples, generate results, or store medical test data.

Any medical consultations, reviews, or prescriptions are provided independently by qualified clinicians and governed by their own privacy policies.

Sharing of Information

We may share your information with:

Third party testing providers for the purpose of fulfilling test orders

Independent clinicians where you request a consultation

Technology providers who support website functionality

Legal or regulatory authorities where required by law

We do not sell your personal data.

Data Storage and Security

We take reasonable technical and organisational measures to protect personal data against loss, misuse, or unauthorised access.

Data is retained only for as long as necessary for the purposes outlined in this policy.

Your Rights

Under UK data protection law, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to processing

Request data portability

Requests can be made via our website contact form.

Cookies

Our website uses cookies to improve performance and user experience. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

PRIVACY POLICY